Endpointclinical
Business Solutions Architect
Remote
This remote role accepts applicants from: United Kingdom.
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About the role
Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia.
Position Overview:
The Business Solutions Architect is responsible for the creation and management of the requirements and technical documentation for IRT projects. Business Solutions Architects work closely with the client, Project Managers, and technical teams to ensure that each system is built and updated to meet the needs of the protocol.
The Business Solutions Architect (BSA) independently delivers business analysis for low-to-medium complexity initiatives. The role translates business needs into clear, actionable requirements and ensures alignment between business and technical teams.
Responsibilities:
Accountabilities:
Demonstrates timely, accurate and high‑quality delivery of Business Analysis outputs within assigned initiatives.
Is accountable for maintaining clear, complete and traceable requirements that support compliant and effective system designs.
Effectively utilises available resources to support on‑time study delivery while maintaining appropriate oversight and accountability.
Builds and maintains effective working relationships with stakeholders, demonstrating confident facilitation and professional stakeholder management.
Delivers work with a consistent level of reliability, quality and attention to detail, reflecting solid Business Analysis capability and accountability for outcomes.
Authority:
The Business Solutions Architect is authorised to own Business Analysis deliverables within the assigned scope of work.
Makes analysis and requirements decisions within established frameworks, standards and governance processes, escalating where impact or risk exceeds defined thresholds.
Is authorised to engage directly with business users, subject matter experts and delivery teams to elicit requirements, validate solutions and support study delivery.
May assess and communicate risks related to RTSM system designs, requirements changes and study impacts, providing informed recommendations within established governance and escalation frameworks.
Education:
Bachelor's degree or equivalent preferred; appropriate experience in the RTSM industry may substitute for the degree requirement.
Experience:
2+ years of experience in clinical trials, RTSM/IRT, clinical supply chain, or a related life sciences/technology field
2-4 years experience in the life science industry .
Previous experience working in a fast-paced, entrepreneurial environment preferred.
Familiarity using SQL a plus
Skills:
Strong attention to detail and quality-focus
Strong customer service orientation
Excellent organizational and time management skills
Good communication skills
Excellent organizational skills
Strong interpersonal skills with the ability to work effectively with a wide variety of professionals
Solid written communication, including the ability to effectively document technical information
Able to work on multiple assignments with moderate supervision
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