Operational Support Specialist I

Job Description

• Communicate effectively internally and externally
• Work cooperatively
• Direct sample flow and preparation in an efficient manner
• Ensure accurate and efficient execution of written protocols
• Pleasant and friendly demeanor.
• Ability to multi-task
• Ability to follow directions
• Receive, prepare, categorize and organize incoming samples for entry
• Register samples, label, proof, divide and deliver to labs
• Communicate to Group Lead and appropriate lab staff regarding short seed including request for additional, where appropriate
• Participate in ensuring prioritization of sample registration
• Prepare, distribute, and retain Sample Entry Reports appropriately
• Update sample data and issue revised Sample Entry Reports where changes are needed
• Assist to deliver consumables to labs
• Ship sample bags, ICO samples, etc. using FedEx, UPS, others as requested
• Answer and direct phone calls
• Mail final official EBDI testing certificates
• Effectively communicate personnel issues to Group Lead
• Participate in maintaining ISO documentation
• Assist customers and Group Lead with handling out-of-specification samples, investigations, root cause analysis and corrective and preventive action plans
• Maintain confidentiality regarding customer, samples, and employee information
• Cross train/work in labs on an as needed basis
• Assistance in seed disposal event disposal of retain samples and waste

Qualifications

• Associates degree in administrative or related field preferred.
• The incumbent must have good organizational skills and the ability to communicate with subordinates, peers, supervisors, and possibly customers.
• Be a highly energetic, innovative, creative, people person.
• Effective communicator and ability to cross train in lab areas.
• Excellent verbal and written communication skills.
• High attention to detail.
• Competent with use of Microsoft applications: Excel, Word, One Note, and Power Point

Additional Information

What We Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA Genomic Services is a Disabled and Veteran Equal Employment Opportunity employer.