Sales Development Representative, Luxe

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Our Luxe Supply SDR Team is growing and we want you to be part of it! Airbnb Luxe is the premier tier of Airbnb, a vetted and curated collection of Airbnb homes that meet our high standards on design and quality. We partner with the world's most exceptional hosts to deliver high quality experiences for our guests.

The Difference You Will Make:

This role requires candidates to be based in Mexico City. This role is not eligible for relocation support.

As an SDR for the AMER region, you will be on the front line of growing the Airbnb Luxe supply portfolio across North America and Latin America. You will identify, research, and engage property owners who meet our Luxe criteria, and connect qualified prospects with the Luxe Supply Acquisition team.

A Typical Day:

• Prospect for new Airbnb Luxe hosts using Airbnb Luxe criteria and a framework for our ideal customer profile (ICP), leveraging provided and self-sourced lead databases.
• Execute outbound outreach through cold calling, email campaigns, LinkedIn / ZoomInfo and social media channels to engage premium property owners across the AMER region.
• Qualify inbound and outbound leads by assessing prospect intent and verifying that properties meet Airbnb Luxe home standards.
• Schedule and coordinate meetings between qualified prospects and the Luxe Supply Acquisition team to facilitate property onboarding.
• Maintain accurate and up-to-date records of leads, activities, and pipeline stages in the CRM.
• Monitor luxury real estate trends across key LATAM and North American markets to identify high-potential lead sources.

Your Expertise:

• Prior experience in a sales, business development, or outbound prospecting role — ideally within travel, hospitality, luxury real estate, or a related industry.
• Demonstrated ability to manage a high-volume outbound pipeline across multiple channels (email, phone, LinkedIn).
• Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and outreach tools (e.g., ZoomInfo, Outreach, SalesLoft).
• Comfortable working across North American and Latin American time zones.
• Self-motivated, detail-oriented, and able to thrive in a fast-paced, remote-first environment.
• Multilingual written and verbal communication skills (English and Spanish)
• Strong proficiency with CRM software and lead management tools.
• Comfort with outreach and scheduling platforms.
• Ability to manage and prioritize a high-volume lead pipeline across two distinct regions.
• Consultative selling approach with curiosity and active listening skills.
• Cultural fluency in engaging both North American and Latin American property owner profiles.

Your Location:

Due to the nature of this position, the successful applicant will need to be based in Mexico City to be able to conduct their work. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Equal Employment Opportunity:

Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is monthly, is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and Employee Travel Credits.

Mexico Monthly Pay Range$43,500—$48,333 MXN

Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @airbnb.com or @ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.