ServiceNow Architect - Bratislava

Job Description

Are you a visionary ServiceNow Architect ready to lead enterprise-wide digital transformation? Devoteam, a premier ServiceNow Elite Partner, is looking for strategic leaders to bridge the gap between complex business challenges and elegant technical solutions.

Your main duties and responsibilities are:

• Solution Design & Implementation: Design and implement solutions tailored to the organisation's specific needs.
• Development of ServiceNow Solutions: Partner with the product team and other stakeholders to design and implement ServiceNow solutions.
• Providing technical expertise and participating in the implementation of the  new ServiceNow functionalities.
• Documentation of ServiceNow architecture for use internally.
• Contribution to ServiceNow software releases through configuration tasks and feature delivery.
• Implementation, configuration, and maintenance of interfaces/integrations with third parties. 

Qualifications

You will be a great fit for this role if you have…

• Bachelor's/Master's degree in a technology field such as computer science or related field, or equivalent experience
• At least 4 years of implementation experience (Developer, Lead developer) in ServiceNow
• CTA or aspiration to achieve CTA 
• Experience with scripting or programming (JavaScript, SQL, DB)
• Deep knowledge of CMDB and CSDM (Common Service Data Model) to ensure data is structured correctly across the platform.
• Project management skills
• Consultative approach and experience leading workshops with stakeholders to extract business requirements and turn them into technical solutions
• Presales support and the ability to help scope projects, estimate effort, and create Statements of Work (SOW).
• Solid communication skills, ability to clearly articulate complex ideas and technical designs
• Fluent English
• Experience with organizing, coordinating, leading and managing technical work of 3-15 consultants (developers, testers, BAs)
• Experience with C-level stakeholder communication and reporting 

Do you wish to take the high ground in the process? We’d definitely welcome…

• Proficiency in German and/or French

Additional Information

Benefits:

• 5 weeks of vacation per year
• 4 “My Days” per year
• Hybrid office
• Flexible working hours
• Career Management, training and certifications in the best breed of technologies - focused on technical and AI skills (ServiceNow, Google, Anthropic), Project Management methodology etc.
• Udemy for business account
• Meal allowance up to 1172€/year (5,12€/per day)
• Cafeteria 48€/month (MultiSport Card available)
• Phone tariff (unlimited calls, texts messages within the EU, 20GB of Internet)
• Employee Referral Program
• Sabbatical leave
• Repurchase of hardware

Moreover, we offer:

• Above standard working equipment
• Company mobile phone (selection from Android/iPhone)
• Company laptop (Windows/macOS)
• Coffee, tea, snacks and breakfasts in the office
• Company events and team buildings
• Gifts for work anniversaries, promotion or childbirth
• Friendly and open culture

And last but not least, you can rely on:

• Transparent framework for career growth, reinforced by annual performance evaluations
• Trust and autonomy, with no micro-management
• Learning from senior colleagues and opportunities to collaborate with professionals from various industries
• Opportunities to attend conferences to keep skills up-to-date
• Usage of AI tools and access to elaborate, tailored AI training