Staff Software Engineer, Identity and Access Platform

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
The Role Join a small, high impact engineering team building the core Identity and Access Management platform that powers authentication, authorization, and security across our entire product surface. We design and operate the services behind login, service to service authentication, account protection, token management, SCIM provisioning, team management, OAuth integrations, and more. Our work sits on the critical path for every customer interaction, and we obsess over reliability, correctness, performance, and user trust. In this role, you'll work on a team quickly moving towards AI native development and take end to end. You’ll collaborate daily with engineers, Product, and Security to ship secure, scalable, resilient capabilities that enable customers to manage access safely and flexibly. You’ll dive deep into hard technical problems, rapidly learn new domains, and raise the engineering bar through curiosity and strong technical judgment. We’re looking for someone who thrives in high ownership environments, delivers results, and brings energy and craftsmanship to core platform engineering. If you love solving fundamental identity and security challenges at scale, you’ll feel right at home.

Our Vision of You:

• 8+ years of professional software development experience.
• Deep technical foundation and strong problem solving skills including the ability to create software that’s reliable, scalable, and extensible.
• Experience developing software end to end using AI tooling such as Claude, Cursor, Copilot, OpenCode, or something similar
• Proven ability to learn fast, go deep, and take full ownership of complex systems.
• Results-oriented mindset with a bias toward shipping, iteration, and measurable impact.
• Humility, teamwork, and a drive for excellence.
• Experience building backend or platform services in a production environment.
• Familiar with continuous integration environments.

Your Daily Adventures:

• Design, build, and operate services that power authentication, authorization, token management, and account security.
• Own critical IAM functionality end to end from architecture and coding to rollout, observability, and long term reliability.
• Partner with Product and Security to translate requirements into simple, robust technical solutions.
• Improve service performance, scalability, and resilience across distributed systems.
• Drive engineering excellence through thoughtful designs, clean implementations, and high quality operational practices.
• Mentor teammates, influence cross company architecture, and contribute to a culture of curiosity, learning, and craftsmanship.

Bonus if you have:

• Authentication, authorization, IAM protocols (OAuth, OIDC, SCIM), or account security.
• Service protection, throttling, anti abuse systems, or large-scale distributed systems.
• Core platform engineering, systems design, or reliability-critical services.

#LI-JM1
Why You’ll Love It Here • Flexible time off • 401k to help you save for the future • Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work • Infertility/ assisted reproductive services benefit • Employee referral bonuses to encourage the addition of great new people to the team • Snacks and beverages in the Office, along with fun events to celebrate • Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.