Store Supervisor

Job Description

What’s On Your Plate?

• Responsible for the operations of the store end to -end operation: Staffing & scheduling, Ordering, Inbound receiving, stocking, Pick orders, pack orders, expense control within set operational standards

• Coordinating and supervising store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, …)

• Ensure efficient utilization of pickers with multi tasking role in order to optimize UTRs

• Ordering / Store replenishment: Ensure proper stock in stores (No OOS or OVS) by assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment

• Inventory management: Ensuring effective stock control function and practices. Implementation of inventory process to ensure adequate stock levels and accurate inventory 

• Inbound receiving: Accurate receiving of orders as per policies & SOP

• Outbound: Efficient and accurate picking and packing of customer orders, as per SOP

• Constantly monitor fulfillment processes and recommend improvements to increase productivity and profits.

• To supervise assigned store, ensure profitability, provide good service and ensure development of employees

• Managing store personnel ensuring effective use of resources and meeting service level standards

• Monitoring, managing and controlling costs against the budget, maximizing cost effectiveness of stores operations

• Ensuring implementation of actions pertinent to store-related shrinkages

• Ensuring that equipment, infrastructure, etc. in stores are used properly and, at all times, maintained in good condition

• Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externally

• Discussing with the Ops manager stores' issues/problems and propose solutions

• Supervise all the maintenance internal activities and / third party suppliers.

• Ensuring appropriate and safe use of material handling equipment

Qualifications

• You have at least 4 years of experience in supermarket or restaurant  

• You are someone energized by the unknown and look forward to learning each day on the job.

• Good communication skills, and always like to be hands-on with several tools.

• Additionally, you have robust interpersonal and intercultural skills. 

• Language skills: Fluent English and Arabic would be highly advantageous.