Workplace Experience Coordinator | Mon - Fri, Full Time | Melbourne, VIC

Job Description

Why Join Sodexo? 

At Sodexo, you’ll be part of a team that keeps operations running smoothly and helps communities thrive every day. From corporate workplaces to remote and mine-site operations, your work will have real, visible impact where it matters most. We offer meaningful careers and opportunities to grow, in a culture where safety, inclusion, wellbeing and purpose shape how we work, so you can truly belong, act to make an impact, and thrive. 

What's the role?

This is an ideal opportunity for a professional, energetic individual who enjoys creating exceptional workplace experiences and delivering outstanding customer service in a corporate environment.

As the Workplace Experience Coordinator, you will be the face of the office and the first point of contact for clients, visitors, contractors, and employees. You'll play a key role in ensuring the workplace runs smoothly by managing front-of-house operations, coordinating meeting spaces, supporting workplace technology, and maintaining a welcoming and professional environment.

Key responsibilities include:

• Greeting and checking in visitors, guests, and contractors

• Managing reception and responding to workplace enquiries via phone and email

• Coordinating meeting set-ups, and AV support

• Troubleshooting workplace technology including meeting room AV equipment, monitors, printers, cables, and room booking systems

• Managing security and access requests, visitor registrations, and contractor inductions

• Maintaining workplace amenities, kitchen and pantry areas, and office supplies

• Managing mailroom operations, courier deliveries, and incoming/outgoing mail

• Supporting workplace events and ad hoc administration activities as required

About You

To be successful in this role, you'll bring experience in reception, workplace experience, corporate hospitality, front-of-house, guest services, or office coordination, along with a genuine passion for delivering exceptional service.

You will:

• Have a polished, professional, and customer-focused approach

• Thrive in a fast-paced environment and adapt to changing priorities

• Possess strong administrative and organisational skills with intermediate Microsoft Office proficiency

• Have experience supporting workplace technology and meeting room facilities

• Demonstrate excellent communication skills and attention to detail

• Be proactive, reliable, and capable of working independently

• Hold unrestricted Australian working rights (PR or Australian Citizen preferred; WHV applicants will not be considered)

Why choose Sodexo?   

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.   

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.     

 At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!     

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.   

What are you waiting for? Submit your application today and become part of the Sodexo family!