Customer experience managers monitor customer experiences by creating, evaluating and improving the customer's interaction organisations in the hospitality, recreation or entertainment industry. They develop plans of action to optimise all aspects of the customer's experience. Customer experience managers strive to ensure customer satisfaction and boost company profits.
Also called: guest relations officer, guest relations manager, guest experience manager, guest relations specialist, guest experience specialist, hospitality customer experience manager.
25 active jobs in this group · code 2431.8
25 jobs
Airbnb · Remote
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every…
STABL Energy · Munich, Germany
Deine Rolle In dieser vielseitigen Rolle entwickelst und steuerst Du innovative Event- & Experience-Formate – von der Konzeption über die Umsetzung bis zur Erfolgskontrolle. Dabei arbeitest Du eng…
Delivery Hero · Taguig, Philippines
Job Description - Responsible for managing day to day operations, ensuring foodpanda’s customer service team availability. - Collaborate and partner with the Supervisor managing the overall…
Figma · New York City, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a…
GitLab · Remote
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk,…
Octopus Energy Group · Munich, Germany
Als global tätiges EnerTech-Unternehmen verbinden wir Energieversorgung, Technologie und Services. Unser Ziel ist es, mehr Menschen Zugang zu modernen Energielösungen zu ermöglichen. Dafür bieten wir…
Caylent · Remote
Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of…
Checkout.com · London, United Kingdom
Company Description We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every…
Cloudflare · Hybrid
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties…
OpenAI · San Francisco, CA
About the Team The Candidate Experience team ensures that every interaction candidates and interviewers have with OpenAI reflects excellence, fairness, and humanity. This team owns global…
Robinhood · Westlake, TX
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The…
Robinhood · Denver, TX
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The…
Datadog · New York City, NY
As Senior Group Manager of Experience Design on Datadog's Web Experience team, you will lead and grow the Experience Design group while remaining hands-on with the web experiences that matter most to…
Zoox · Foster City, CA
Zoox is seeking an experienced Senior Program Manager to join our People Experience (PEx) team, serving as PEx PMO's strategic partner to our Talent Acquisition organization. This role owns the…
Cloudflare · Hybrid
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties…
Robinhood · Westlake, TX
Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The…
Job Description About the role As a Senior Employee Relations Specialist within our national employee relations team, you will be a trusted advisor to leaders across the business, helping them…
GitLab · Remote
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk,…
Figma · Tokyo, Japan
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a…
Notion · Dublin, Ireland
Who We Are Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work…
Occupations: ESCO © European Union, CC BY 4.0 · Geography: GeoNames, CC BY 4.0 · Industries: ISIC Rev.4, UNSD
