Social welfare managers plan, direct and coordinate the provision of social and community service programmes such as income support, family assistance, children’s services and other community programmes and services.
Tasks include -
(a) providing overall direction and management for a service, facility, organization or centre;
(b) developing, implementing and monitoring procedures, policies and standards for staff;
(c) monitoring and evaluating resources devoted to the provision of welfare, housing and other social services;
(d) controlling administrative operations such as budget planning, report preparation, and expenditure on supplies, equipment and services;
(e) liaising with other welfare and health services providers, boards and funding bodies to discuss areas of health and welfare service cooperation and coordination;
(f) advising government bodies about measures to improve welfare services and facilities;
(g) representing the organization in negotiations, and at conventions, seminars, public hearings and forums;
(h) establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources;
(i) establishing and directing operational and administrative procedures;
(j) overseeing the selection, training and performance of staff.
Examples of the occupations classified here:
- Community centre manager
- Family services manager
- Housing services manager
- Welfare centre manager
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