Contact centre information clerks provide advice and information to clients, respond to queries regarding a company’s or an organization’s goods, services or policies, and process financial transactions using the telephone or electronic communications media such as email. They are located in premises that may be remote from clients or other operations of the organizations or companies about whom information is provided. Tasks include - (a) dealing with incoming calls and messages from clients, whether to answer queries, handle calls for service or sort out complaints; (b) identifying requirements and entering events into a computer system; (c) dispatching tasks to other units, when relevant; (d) invoicing or handling payments, where necessary; (e) sending letters, information sheets and other documents to clients; (f) advising clients of additional products or services. Example of the occupations classified here: - Customer contact centre information clerk Some related occupations classified elsewhere: - Telephone operator - 4223 - Market research interviewer - 4227 - Call centre salesperson - 5244 - Customer contact centre salesperson - 5244 - Telemarketing salesperson - 5244 Note Only workers who respond to requests for information and/or handle straightforward transactions are classified in Unit Group 4222: Contact Centre Information Clerks. Those who provide specialized services, such as travel consultants, are classified in the relevant specialized group whether or not they are located in customer contact centres.
31 active jobs in this group · code 4222
31 jobs
Eurofins · Barendrecht, Netherlands
Vacatureomschrijving Jij zorgt dat onze klanten elke dag de beste service ervaren. Als Teamleider Customer Service geef je leiding aan het customer‑serviceteam en ondersteun je collega’s in hun…
Cannaleo Digital GmbH · Remote
Über Cannaleo Digital Wir gehören zu den führenden Softwareanbietern im Bereich Medizinal Cannabis. Über 400 Apotheken nutzen bereits unsere Lösungen und mehr als 3 Millionen Bestellungen wurden über…
Flybaby GmbH · Berlin, Germany
Wir suchen ab sofort eine:n Customer Support Agent:in (w/m/d) in Teilzeit, 20 Stunden pro Woche, in Berlin. Du bist die erste Ansprechperson für Eltern, die unsere Babytragen kaufen oder schon…
Moniepoint · Nigeria
About us Ranked by the Financial Times in 2024, Moniepoint is Africa’s fastest-growing fintech, trusted by over 10 million business and individual accounts and processing billions of Naira in…
Moniepoint · Nigeria
About us Ranked by the Financial Times in 2024, Moniepoint is Africa’s fastest-growing fintech, trusted by over 10 million business and individual accounts and processing billions of Naira in…
7NXT GmbH · Berlin, Germany
Senior Customer Support Agent (w/m/d) – Gymondo Das Wichtigste - Team: Customer Support - Startdatum: Ab sofort - Vertrag: Befristet als Elternzeitvertretung - Standort: Berlin — hybrid, 3 Tage im…
Moss · Berlin, Germany
At Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions. Our culture is what makes that possible: we play to win, we obsess over quality, and…
Eurofins · Merelbeke, Belgium
Vacatureomschrijving Ben je leergierig, klantvriendelijk en communicatief? Hou je van vele contacten, en stel je hierbij een kwalitatieve service t.o.v. de klant voorop ? Dan is deze job interessant…
Keyfactor, Inc. · Remote
About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises…
LMS Consult GmbH & Co. KG · Brigachtal
LMS ist ein Großhandel für Laborbedarf. Der Hidden Champion aus Brigachtal ist dein krisenfester Arbeitgeber mit Familien-DNA. Du kommst aus dem Raum Villingen-Schwenningen? Du willst für einen…
ElevenLabs · Remote
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve…
Inkster GmbH · Hamburg, Germany
Du begeisterst dich für Customer Experience und hast Spaß daran, Menschen weiterzuhelfen? Gleichzeitig behältst du auch in stressigen Situationen den Überblick und findest für unterschiedliche…
Konecranes · New Berlin, WI
Job Description POSITION SUMMARY This position supports the incoming customer order inquiries. They will have the responsibility of answering and directing the needs of our customers orders. This…
Figma · Bengaluru, India
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a…
Xendit · Singapore, Singapore
Xendit is an enterprise payments platform powering complex financial operations across Southeast Asia and global markets. We provide a unified API layer combining payment processing, global payouts,…
Cabify · Madrid, Spain
¿Quieres cambiar el mundo? Eso es exactamente lo que hacemos en Cabify. Trabajamos para que las ciudades sean mejores lugares para vivir, impulsando una movilidad más sostenible y eficiente que…
Ultimate Marketing · Remote
Join Our Global Customer Engagement Network Company: Ultimate Marketing LLC Location: Worldwide | Remote Employment Type: Independent Contractor (1099 for eligible U.S. contractors) Compensation:…
ElevenLabs · Remote
About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve…
Moniepoint · Ondo, Nigeria
About us Ranked by the Financial Times in 2024, Moniepoint is Africa’s fastest-growing fintech, trusted by over 10 million business and individual accounts and processing billions of Naira in…
Cabify · Uruguay
¿Por qué Cabify? En Cabify creemos que una nueva forma de movilidad urbana es posible, transformando ciudades y mejorando la vida de las personas. Tú serás parte fundamental de esta misión,…
Occupations: ESCO © European Union, CC BY 4.0 · Geography: GeoNames, CC BY 4.0 · Industries: ISIC Rev.4, UNSD
