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  6. Information and communications technology user support technicians
  7. ICT help desk agent
ESCO occupation

ICT help desk agent

ICT help desk agents provide technical assistance to computer users, answer questions or solve computer problems for clients via telephone or electronically. They provide assistance concerning the use of computer hardware and software.

Also called: IT help desk advisor, ICT service desk agent, ICT help desk advisor, IT help desk agent, ICT help desk agents, ICT helpdesk agents, ICT helpdesk agent.

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Occupations: ESCO © European Union, CC BY 4.0 · Geography: GeoNames, CC BY 4.0 · Industries: ISIC Rev.4, UNSD

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